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Subprocessors

The service providers that process personal data for Kyōsey AI on our customers' behalf: what each does, the data involved, and where.

Updated

These are the third parties that process personal data in Customer Data for Kyōsey AI, under our Data Processing Agreement. Each is bound by written data protection terms at least as protective as ours. We tell customers at least 30 days before adding or replacing one (DPA, section 5).

The platforms you connect yourself, such as Google Ads, Microsoft Advertising, Meta, TikTok, Shopify or ChatGPT Ads, are not on this list: Kyōsey reads from them, and acts in them, on your instruction, and they process that data under your own agreements with them. The same goes for the calendar, email and files a person allows for themselves (Google Calendar, Gmail and Google Drive, or Outlook’s calendar and mail and OneDrive through Microsoft Graph), which Kyōsey uses only when they ask (Privacy Policy, section 2).

SubprocessorWhat it does for KyōseyPersonal data involvedWhere
Anthropic, PBCThe AI model (Claude) that writes Kyōsey’s answers, reports and draftsWhat a conversation contains: your messages and files, and the data Kyōsey reads from your connected platforms to answer them; the chats Kyōsey reads to find work for your business’s PrioritiesUnited States
Google LLC (Gemini API)Makes and edits pictures when you ask Kyōsey for oneYour request and any picture you attachUnited States
TypeSafeReads a chat message to suggest which Kyōsey expert should take itThe text of the messageTo confirm
Stripe, Inc.Payments, invoices, the wallet’s top-ups and refunds, and tax calculationBilling name, email, address and tax details; card details, which Stripe holds and we never seeUnited States
Twilio Inc.Sends sign-in codes by text message, where you sign in with a phone numberPhone number and the codeUnited States
Google LLC (Google Workspace)Email for support and account messagesYour messages to us and our repliesUnited States
Data center operatorHosts the servers Kyōsey runs on (physical hosting only: no access to the data)None directly: the servers and their encrypted storageTo confirm

Also used, for this website and sign-in rather than for Customer Data: Google Cloud (App Engine, hosting this website, United States) and Google reCAPTCHA (protecting the client portal’s sign-up from bots, United States), and Google Analytics (measuring visits to this website, with consent where the law requires it, United States).

Changes

DateChange
2026-10-27The calendars, email and files people allow for themselves (Google, and Microsoft through Graph) are named among the platforms you connect, which are not subprocessors. No subprocessor added.
2026-10-15First published.

To be told about changes by email, make sure the owner of your Kyōsey account uses an address you read. Questions: privacy@kyosey.com.